Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Manage selfin crisis
   • Implement strategies to manage psychological and physiological aspects of crisis leadership
   • Research and analyse models of emotional intelligence in relationship to the requirements of crisis leadership
   • Evaluate the importance of unflagging integrity in crisis leadership
   • Analyse personal limitations and biases in crisis leadership and develop a plan to address
   • Reflect and seek to self-improve through in-action and review of behaviour and actions in crisis leadership role
2. Pursue sensemaking
   • Research and implement heuristic framework to develop common operating consensus
   • Use strategic foresight analysis and feedback to anticipate trajectory and consequences of a crisis
   • Develop mechanisms for testing and adapting situational awareness during a crisis
3. Research and analyse models of emotional intelligence in relationship to the requirements of crisis leadership
4. Evaluate the importance of unflagging integrity in crisis leadership
5. Analyse personal limitations and biases in crisis leadership and develop a plan to address
6. Reflect and seek to self-improve through in-action and review of behaviour and actions in crisis leadership role
7. Build confident and capable teams
   • Identify and forecast human capital and capability needs for a crisis
8. Research and evaluate strategies that foster trusting relationships amongst team members and leadership
9. Provide vision through creating an understanding of leadership intent and objectives for a crisis
10. Construct an action plan that fosters collaboration and communication sharing throughout all phases of a crisis
11. Identify and implement a participation model that encourages critical questioning and frank discussion by engaging team members and leaders
12. Design a strategy that creates a sense of ownership of decisions and engenders accountability in team members and leaders
13. Establish and maintain background conditions to optimise performance
    • Devise and lead a coaching program that fosters reflection and change in personal and professional performance
14. Establish, maintain and lead governance, organisational systems and resource requirements to optimise performance
15. Develop and implement mechanisms for monitoring performance progress against leadership objectives
    • Research and implement heuristic framework to develop common operating consensus
16. Use strategic foresight analysis and feedback to anticipate trajectory and consequences of a crisis
17. Develop mechanisms for testing and adapting situational awareness during a crisis
18. Apply judgement and decision making
    • Scope and evaluate options for action during a crisis
19. Identify and assess implications of the political context of crisis situations
20. Demonstrate how it is possible to resolve conflicting priorities during a crisis with limited information
21. Demonstrate how to assess and apply ethical discretion in the use of power and how this impacts on the responsiveness of community members and key stakeholders
22. Compare and contrast moral challenges that can occur during a crisis
23. Manage psychological well being
    • Identify and address signs of guilt and distress in personnel, community members and key stakeholders who have acted in a crisis of moral complexity
24. Support, counsel, brief and debrief others to achieve positive outcomes during and after a crisis

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

---